Policies
Privacy policy
We collect only what we need to prepare your order, quote your event and — if you ask us to — keep you posted on drops.
Last updated August 2026
Information we collect
Order details such as your name, phone number, email address, pickup or delivery address, pickup window and the items you select.
Event and partnership inquiries, including venue, guest count, date and any notes you share.
Messaging signups when you opt in to email or SMS updates, plus basic usage data about how the site is used.
How we use it
To confirm, prepare and fulfill orders and events; to respond to inquiries and applications; and to send updates you have asked for.
We do not sell your information. We share it only with service providers who help us operate, such as payment processors, messaging platforms and delivery tools.
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss or misuse.
SMS/Text Messaging Privacy
Mobile phone numbers and SMS opt-in/consent information will NOT be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Authorized recipients may receive transactional and operational text messages from Drip Fruit Ice, including new-order notifications, order status information, and other order-related alerts.
Message frequency varies based on order and account activity.
Message and data rates may apply.
You can reply STOP at any time to opt out of text messages. Reply HELP for help.
Communication consent
Transactional SMS order updates are optional and require consent. Customers who opt in may receive order confirmations, status updates, pickup updates, and delivery updates. SMS consent is not required to make a purchase. Marketing or promotional SMS messages are not sent under this consent. Reply STOP at any time to opt out.
Retention and your choices
We keep order and event records as long as needed for business and tax purposes. You can ask us to access, correct or delete your information by contacting us.
Related policies
For the rules that apply when you use this site or place an order, see our Terms & Conditions.